Video upload

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  ecericksen · Member · Mar 5, 2021 at 9:34 pm

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  Trying to upload a video to media library and this is what it keeps saying: Could not insert attachment into the database.

  The video is smaller than the video size limit so that should not be an issue. ANy ideas?

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  madisoncm · Member · Mar 6, 2021 at 12:00 am

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  Hi there,

  I think it depends on which WordPress plan you are on. Only the Premium, Business, and eCommerce plans allow you to upload videos. Also check to make sure it is one of the accepted file formats. Here is the article I found this on: https://wordpress.com/support/accepted-filetypes/

  Hope that helps!

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  staff-mckluskey · Staff · Mar 6, 2021 at 8:51 am

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  @ecericksen, I don’t see any sites under your account; what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.