Video Upload
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Hi, my dashboard says we are allowed 1 free videopress upload, the file is 17 mb, mp4. When I try to upload with button and drag and drop I get the error, – 1 file could not be uploaded because an error occurred while uploading. Thanks for your input.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
The website is https://rjrussollc.com, the video we want to host on jetpack is currently on home page @ https://rjrussollc.com/#RussoModularVideo.
Thanks
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Hi! Just to check, was this using the Jetpack “regular” plugin, or were you using the specific VideoPress plugin from https://jetpack.com/videopress/ ?
If you’ve not yet tried the VideoPress plugin, it might be worth testing that to see if you can get the video uploaded.
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Hi, its the regular jetpack with the videopress option turned on, text below:
VideoPress Manage Page
Engage your visitors with high-resolution, ad-free video. Save time by uploading videos directly through the WordPress editor. With Jetpack VideoPress, you can customize your video player to deliver your message without the distraction.
Enable VideoPress
1 free video available.Thanks for your help!
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Hi there,
It appears your site is hosted with IONOS: https://www.ionos.com/contact
Since they have access to your account and the back end of your site, I would reach out to them for assistance. They should be able to assist you.
Thanks!
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