Videopress not working

  • Unknown's avatar

    I paid for videopress in Feb. and it stopped working a couple months ago. When I try to upload a video from my phone it does not give me the option of video, just a photo. Please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Could you give me some additional information? Are you able to upload via your desktop at all, or is VideoPress not working at all for your entire blog?

    Also, remember that VideoPress only works on a per-blog basis. If you wouldn’t mind, could you check to make sure that you are trying to upload to elliotextraordinaire.wordpress.com? You may also want to log out and back in and make sure that you have the most recent version of our app.

    And finally, what kind of phone do you have?

    If you could let me know the answers to these questions I would appreciate it!

  • Unknown's avatar

    I have not attempted to upload from my desktop as I only use the app to post on blog. I only have 1 blog with wordpress (elliotextraordinaire.wordpress.com) and know have uploaded with video press successfully in the past. The app is updated and I logged out and videopress still not working. I have an iphone 5S.

    Thoughts? Thanks!

  • Unknown's avatar

    Update:
    I can upload videos from my desktop, just not the app.

  • Unknown's avatar

    Hi there,

    Currently, the ability to upload videos has been removed from the WordPress.com app although we’re looking to add it back shortly.

  • Unknown's avatar

    Thanks for your response. I have to say I’m disappointed that this was taken off the app as this is the only way I post and I paid for a year and haven’t been able to use it for months. When will it be added back? Can I have a few extra months of videopress added since I was unable to use? Thanks.

  • Unknown's avatar

    We don’t have an anticipated date when it will be added back in just yet. I apologize!

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