Videopress poster image looks terrible

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  benjaminhazen · Member · Jun 17, 2013 at 9:08 pm

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  The poster frame, or hold frame before the video actually plays back, is my issue. Why does the quality look so horrible before the playback begins? It is a terrible representation of the video before it plays, even when HD is selected in the settings for playback.

  How is this fixed??

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  benjaminhazen · Member · Jun 17, 2013 at 10:34 pm

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  You have under an hour before I start paying Vimeo, and refer to videopress as a rip-off with bad customer support…

  Thanks!

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  amightywp · Member · Jun 18, 2013 at 4:35 pm

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  Hi there,

  You are correct, the still image which is loaded as a preview for VideoPress is a low-res sample which you can designate from any point in your video which you upload to your site. At this time there is no way to upload a higher resolution version nor to pull a higher res still from the video itself.

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  benjaminhazen · Member · Jun 18, 2013 at 8:31 pm

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  great…
  Anybody who is having this problem- Vimeo does really well with video, and I recommend it. It’s about $60/year and worth it. The basic functions, you would expect to be provided, are made very user friendly. Don’t make the same mistake I did. Videos through videopress are also stamped with their logo, even when you pay for the service.