Videos embedded from Google Drive play on Windows but not iOS devices

  • Unknown's avatar
    nkass947eec51d8 · Member ·

    I have a page where I have embedded a number of videos using Google Drive Embedder, the videos play absolutely fine on Windows devices (desktops, laptops etc) but when I go to the page on my iPhone (tried both Safari & Chrome) the thumbnails of the videos show, but when you click play nothing happens and just goes on a black screen with the play button still visible, not being able to press it to start the video.

    Any help / information much appreciated.

  • staff-mckluskey · Staff ·

    Hi there!

    What’s the address of the site you’re working on?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

  • Unknown's avatar
    nkass947eec51d8 · Member ·

    Hello,

    Thank you for your reply.

    I’ve actually figured out that the issue is not related to WordPress at all, it’s basically an issue with iOS devices having “Prevent Cross-Site Tracking” enabled which is why I was not able to play the third-party embedded video.

    One to note for the future I guess!

    Many thanks for your reply regardless.

  • staff-mckluskey · Staff ·

    Thanks for letting us know! :)

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