Videos not crunching as advertised

annamcdonnell · Member · Oct 12, 2012 at 9:11 pm
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Trying to upload videos. Successfully arrive at the “this video is being processed” stage and then…nada.

They never get processed.

They are .mov files. Using Mac OSC 10.7.5 and Chrome 22.0.1229.94.

Thanks for any help.

The blog I need help with is: (visible only to logged in users)
absurdoldbird · Member · Oct 12, 2012 at 9:28 pm
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Do you have the videopress upgrade? If not, you’ll need that to be able to upload videos here. The alternative is to embed via Youtube or similar.

VideoPress [Redirects to Plans]
annamcdonnell · Member · Oct 12, 2012 at 9:29 pm
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Yes, I do have it. Sorry, should have included that in the first post.
absurdoldbird · Member · Oct 12, 2012 at 9:36 pm
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Okay, I’ll modlook this so that someone else can help you then.
annamcdonnell · Member · Oct 12, 2012 at 9:37 pm
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Thanks!
bryanvillarin · Staff · Oct 12, 2012 at 10:36 pm
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Hi Anna,

I’ll be happy to take a closer look. Have you edited the the .mov files?

If so, can you try uploading the original files?
annamcdonnell · Member · Oct 12, 2012 at 10:42 pm
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Hi Bryan:
I didn’t edit them. Took them with my iPhone. Transferred them to iPhoto. Then exported them in “Original” to the Movies section of my desktop. Pulled them from there to try and upload them to WP.
Thanks.
bryanvillarin · Staff · Oct 12, 2012 at 11:04 pm
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What version of iOS and iPhoto are you using?

Can you try using Image Capture to copy the movie file to your desktop, then upload that one?
annamcdonnell · Member · Oct 12, 2012 at 11:24 pm
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iOS 6.0
iPhoto 9.3.2
Never used Image Capture. When I opened it, it seemed to want to be connected to a camera or a scanner…
Thanks.
annamcdonnell · Member · Oct 12, 2012 at 11:25 pm
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Oh, I think I see what you are getting at but the movies are no longer on my phone. Only on iPhoto – and my desktop.
technicalcopywriter · Member · Oct 15, 2012 at 1:02 pm
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I’m having the same problem and no-one seems to be answering.
annamcdonnell · Member · Oct 15, 2012 at 1:09 pm
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I’m hoping Bryan went home for the weekend and will return soon to help us out.
annamcdonnell · Member · Oct 15, 2012 at 1:16 pm
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Are you also trying to get your videos out of iPhoto?
technicalcopywriter · Member · Oct 15, 2012 at 2:32 pm
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no, just uploading videos … and then nothing happens!
annamcdonnell · Member · Oct 15, 2012 at 3:14 pm
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What format are they in?
technicalcopywriter · Member · Oct 15, 2012 at 3:17 pm
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.avi
bryanvillarin · Staff · Oct 15, 2012 at 6:51 pm
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I’m hoping Bryan went home for the weekend and will return soon to help us out.

Pretty much! I’m back in action now. :-)

I think I see what you are getting at but the movies are no longer on my phone. Only on iPhoto – and my desktop.

In iPhoto, with the video file selected, can you go to File -> Reveal in Finder -> Original File, then upload that file?

@technicalcopywriter — I’ll reply to your thread here:

https://en.forums.wordpress.com/topic/video-problem-2
annamcdonnell · Member · Oct 15, 2012 at 7:22 pm
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Tried that. Still not working.
annamcdonnell · Member · Oct 15, 2012 at 7:24 pm
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Would upload screenshots of the process if I could…
bryanvillarin · Staff · Oct 15, 2012 at 7:44 pm
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Tried that. Still not working.

What browser and version are you using?

Can you try uploading the video using the latest version of Google Chrome or Mozilla Firefox?

You can download the latest version here:

http://browserhappy.com/

Would upload screenshots of the process if I could…

Are you not able to upload images, either?

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