vidual editor missing

• 

  techcontracts · Member · Sep 28, 2013 at 12:19 am

  • Copy link
  • Add topic to favorites

  My widgets only appear in text/html mode. I don’t know html. I need the visual editor. How do I restore it?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 28, 2013 at 12:35 am

  • Copy link

  All support docs are here http://support.wordpress.com
  Missing visual editor > http://en.support.wordpress.com/missing-visual-editor/

• 

  techcontracts · Member · Sep 28, 2013 at 12:37 am

  • Copy link

  I tried that. No luck! Reloading the browser didn’t bring back the visual editor.

• 

  timethief · Member · Sep 28, 2013 at 12:40 am

  • Copy link

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/

  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

• 

  techcontracts · Member · Sep 28, 2013 at 12:47 am

  • Copy link

  Thank you, but I’ve actually tried it from two different computers — on PC and one Mac — and three different browers: Explorer, Firefox, and Safari (all listed in Browse Happy). There’s no visual editor on any of them. What else can I do?

• 

  raincoaster · Member · Sep 28, 2013 at 12:49 am

  • Copy link

  There is no visual editor for the widgets. There never has been.