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  krejjjzis · Member · May 6, 2020 at 4:40 pm

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  Hello, I created a e-commerce site, but when I want to see my orders, it display like site do not exist. Can you help me please? Thanks for response.
  https://gyazo.com/d671d74267c868df56bb8b9562f2d04a
  https://gyazo.com/532c6d6c35d9c20db1371f9450032cb7

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  smitsahatiya · Member · May 6, 2020 at 4:45 pm

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  Hi there,

  Can you mention the link for the WordPress.com site/blog you seeking help for.

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

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  krejjjzis · Member · May 6, 2020 at 9:00 pm

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  I am using the source, but I really do not know, how can I fix the problem.

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  staff-mckluskey · Staff · May 7, 2020 at 8:55 am

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  Hi @krejjjzis,

  if you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org