Viewing the website as a customer

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  craneandfaris · Member · Jan 20, 2021 at 4:00 am

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  Hi,

  When I open the website as a customer, when I go onto certain pages it takes me to the WordPress log in page instead of showing me (as the customer) the page. Is there an additional publishing option I need to do on the website? What is going wrong?

  Thank You.

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  staartmees · Member · Jan 20, 2021 at 6:58 am

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  Can you give us the URL of one of those problematic pages?

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  craneandfaris · Member · Jan 25, 2021 at 4:40 pm

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  https://craneandfaris.com/services/

  If you click on any of the service pages (e.g English wills) it will go onto the login screen.

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  staff-ozmodiar · Staff · Jan 25, 2021 at 5:00 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org