Views are not being accurately recorded

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  rgout · Member · May 17, 2018 at 1:29 pm

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  I have notifications that viewers are saying they like a post, and yet those views are not being reflected on the dashboard. The same thing happened last month during the middle of the month.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 17, 2018 at 4:11 pm

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  Hi –

  Which post is this happening on? Happy to have a look. Please share the link to the post.

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  rgout · Member · May 17, 2018 at 5:54 pm

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  Hi Liz!

  Thanks for responding!

  https://ecount.wordpress.com/2018/05/15/five-things-that-will-help-your-future/

  I’ve gotten two notifications that people liked the article, but views haven’t shown on the dashboard since the article was posted on Tuesday.

  I had the same thing happen last month… there was a span after I published where I was getting notifications that folks liked the article, but the views never showed on the dashboard.

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  supernovia · Staff · May 17, 2018 at 8:43 pm

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  Hi @rgout, that’s got to be frustrating.

  For what it’s worth, I can see some views here:
  https://wordpress.com/stats/month/ecount.wordpress.com

  But I can see you’re missing those same views here:
  https://wordpress.com/posts/my/ecount.wordpress.com

  Can you confirm whether they’re missing on any other page? You mentioned dashboard, so I want to be sure I’m addressing the page you’re on, too. Send a link, and we’ll investigate.