virilityed.com

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  virilitymenshealth · Member · Feb 10, 2022 at 4:48 pm

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  I paid for this – have my receipt for my client Jason Dunlap who got the verification and now I cannot get on the site to build the website. Billed To
  virilityed
  (email visible only to moderators and staff)

  [redacted by staff]

  Print Your Receipt

  I don’t have a site with WordPress.com yet

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  staartmees · Member · Feb 10, 2022 at 4:51 pm

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  NEVER post sensitive information on a public forum. I tagged this to get attention from Staff to remove that info.

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  staff-sheva · Staff · Feb 10, 2022 at 6:16 pm

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  Hi @virilitymenshealth,

  As you noted, the purchase was made under the virilityed account — you’ll need to login as this user to manage the site. Please follow this link to log out of WordPress.com: https://wordpress.com/me/

  Then, login with the username above. If you forgot your password, here’s how you can reset it: https://wordpress.com/support/account-recovery/#password-reset-process

  If this is your client’s account, they can grant you administrator access to the site. Here’s how: https://wordpress.com/support/user-roles/

  I hope that helps and please reach out again if you have any further questions.