Visa Gift Card
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I want to pay with a visa gift card and it keeps getting declined
The blog I need help with is: (visible only to logged in users)
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Below are the only accepted means of payment.
http://en.support.wordpress.com/payment/WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/
If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country or pay in Bitcoin.
In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.
The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.
More about echecks here:
https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCIWordPress.com also accept Bitcoin for payment of certain upgrades http://en.support.wordpress.com/?s=bitcoin
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Hi there,
Pre-paid gift cards should work if it’s VISA from my understanding. Can you please let me know exactly which error you are seeing? Also, what name are you using? Try giftcard and see if that works!
Also please make sure the balance on the card is more than the price of the upgrade.
Please let me know if you have any questions!
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Hey Grace, thanks for responding!
The message says:
“Your transaction was declined. Please try another card.”I’ve tried different names, zip codes, everything. I called Visa, they said call you (of course) and the card has 400 on it, I’m only trying to upgrade to premium, so the limit shouldn’t be an issue. If I could maybe call and give the numbers over the phone? I thought about buying some bitcoins but I’m scared they won’t work and then I’ll be stuck with that. Sorry if I’m a pain in the a** -I just don’t know what to do.
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I’m sorry to hear that! No worries at all! So I know for these cards you have to register it and an address can also be added. Can you let me know if the address you registered is the same one you are entering?
Thank you.
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Hey, it worked! So what I did was I made a small purchase with the gift card at a store to see if it worked and to see if that somehow “activated” it.
I think that’s what it did. You might want to suggest it to someone if they ever have the same problem I did. Anyway, thanks for responding so fast and for all your help!
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That’s great! I’m so glad you were able to get this working. I’ll file that away in case anyone has this problem again in the future. :)
Let us know if we can help with anything else!
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