Visa Transaksjon [redacted]

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  koniaxov · Member · Jan 31, 2019 at 12:23 pm

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  Witam, dziś obciążyliście moją kartę VISA kwotą NOK -1095,50 Tranzakcja pod tytułem WORDPRESS [redacted]. To musi być błąd mój blog KONIAXOV jest darmowy, czy możecie to sprawdzić i anulować tą tranzakcje?

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Jan 31, 2019 at 12:28 pm

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  Hi @koniaxov,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you an exact solution.

  Thanks !!!

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  staff-doublebassd · Staff · Jan 31, 2019 at 1:53 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Jan 31, 2019 at 2:32 pm

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  Hi there,

  We redacted the transaction ID you provided since this is a public forum. Please contact us with the transaction ID at wpchrg.com and it will help you find the correct account. You an also reach out to billing support there directly.