Visiting the new WP media library causes my PC to crash

  • Unknown's avatar

    Have never had a problem of this sort with the WordPress media library before. I presume the issue began on 22 September when numerous other troublesome issues suddenly presented following the modifications of the post and page editors. But I didn’t notice the problem until about 12 AM today.

    Issue description:
    1. My CPU usage rapidly increases upon opening the media library. The escalation of the CPU occurs at varying rates with each trial — sometimes leaping at intervals to higher plateaus where it remains for a while before leaping again seconds later — but in each case after about 60 to 70 seconds a high CPU level between 80 and 100% is sustained, threatening to crash the PC or worse. The fans in the tower get very loud.

    2. Only one time did I remain on the page without modifying the settings until my PC crashed. But it’s pretty clear that it would crash every time if left alone.

    3. There are two drop-down menus with settings options.

    a. The first drop-down menu contains four options: All media types, Images, Audio, and Video. Since I’ve downloaded only images only the first two options are applicable in my case. “All media types” is the default setting. The problem described above occurs on this setting. Changing the setting to “Images” has no effect.

    b. the second drop-down menu contains the default setting “All dates” followed by every month since I created the site in which there are images present which were uploaded during that month.

    Present unsatisfactory remedy:
    Selecting a month which doesn’t have too many images in it, or in which the combined size of the collected images is small enough results in the CPU decreasing to a satisfactorily low level.

    Expectation:
    That a more satisfactory solution is found or developed which doesn’t require me to rapidly select a month just in order to protect my PC and keep it from crashing.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Two factors which together might be causing the symptoms described above:

    1. The new WP media library is set to scroll infinitely by default.

    2. I have some very large images in the media, which I’ve been recently in the process of resizing, little by little. A bulk resizer would be very welcome.

  • I posted in the other thread as well, but you can switch the library back to list view, as it was. That should provide at least a temporary fix. It appears (for now, at least) to remember the previous setting, so if you set it to list now it should be like that still next time: http://en.support.wordpress.com/media/

    I’ll also tag this for staff so they are aware there’s a problem.

    When resizing images, be sure to replace the existing images with already resized ones. Resizing them in the image editor does not reduce file size as it still keeps a hidden copy of the original image so you can undo changes if desired. I went through this process myself recently, which is how I know this.

  • Unknown's avatar

    I do have questions regarding resizing of images, but it’s too late to get to them today. Thanks again.

    Resizing them in the image editor does not reduce file size as it still keeps a hidden copy of the original image so you can undo changes if desired.

    I certainly was unaware of that. May have missed it in the WordPress support page.

  • It’s not in the support pages. I just noticed it while doing it myself.

    What I did was to upload smaller images to the media library. Then I went to the posts where the images were inserted.

    – Click on image and click pencil icon to edit.
    – Click button labelled “Replace” under image in edit pop-up.
    – Select the new, smaller image and update the image AND the post.
    – Go to Media Library and delete old image.

    Of course, if you’ve used an image in more than one post you must go replace it in all those posts before you delete the old image.

    It’s a lot of work, but it’s the only way to win back space in your media library if you did not use optimized images from the start. There’s no way to do this in bulk; only one image at a time.

    I’m subscribed to this thread, so I’ll get an email if you post again with any new questions. Feel free to do so.

  • Unknown's avatar

    I wonder if someone in the midst of all this could give me an answer about my own (potential) problem with media, which hasn’t occurred yet, and may not even be what you’re talking about. I have 5 .pdf novels published on my site, and each one has a piece of cover art at its front. Previously, I’ve always had the cover art already as a part of the .pdf itself, and so it’s been processed as one piece. When I go to put it on a new page, the publishing mechanism always puts it in as a new media thing. I don’t have to size it or adjust the image, since it’s already sized to fit the .pdf. Is this what would come under “all media types”? And since I’m only on for a split second while I hit the button to publish it, would I have to worry about my PC crashing (I have a laptop)? Also, where on the editing screen do the “grid” and “list” options appear when you are working with it (general location in simple language appreciated). I am not highly computer literate, so if all you whose threads I have been reading and combing through for an answer to this question are confused, you can imagine how confused I am! I will have a new novel in a few months to put up with its cover image (I hope as usual), and I would like to know that something at least will be consistent with what it used to be, because I don’t have a lot of computer smarts. Thanks if you can advise.

  • @shadowoperator
    Regarding the computer crashing: I use both a pc and a fairly old laptop and neither has problems with the new Media Library. @musicdoc1’s computer seems to crash due to the large amount of date that loads when he/she opens the media library, but that’s because there’s many images and the file sizes are large, which is apparently too big a load for the CPU. You won’t know that it’s a problem on your machine until it is.

    musicdoc1’s issue is also restricted to the media library, not the pop-up window you use to insert media files into posts and pages.

    where on the editing screen do the “grid” and “list” options appear when you are working with it

    This isn’t on the editing screen. If you go to Media ->Library in the dashboard it used to display a list of thumbnail images, twenty to a page. Now it displays a grid that auto-loads new images as you scroll down, but there are buttons above the grid that allow you to switch between the grid-view and the list-view. See the support doc I linked above for more information.

    In the grid view of the library you now have the option to filter media files as images, audio, video, or all media types. PDF files are documents, so they will only be viewable if you have all media types selected.

  • Unknown's avatar

    Many thanks, Kokkieh. I don’t do images on my site, as it is purely for literary essays and casual chatty posts, so I’m hoping vis-a-vis what you have said that I won’t have problems with putting in new pages in the “pop-up window you use to insert media files in posts and pages.” The only times I have gone to the media library were when I wanted to change the order of pages or had to delete a page due to having to put a correction in the file and re-pdf it, and to therefore insert the new pdf after deleting the old. I’m assuming I won’t have to deal therefore with the infinite scroll problem, since I don’t have any photo data except for the 5 images at the front of the pdfs, and the 1 or 2 other images also on pages which form the cover pages of a book of poetry and a book of short stories. Am I to assume also that the textual data in the pdf won’t cause a problem, not being an image? I mean, it’s only excessive image data causing a problem, right, and not the length of accompanying textual data with the images? I’ll also consult your support document. Thanks for helping.

  • I don’t think you need to worry. A PDF file, no matter how many pages it is, is still just one file and the thumbnail that shows in the media library likely contains much less information than a JPEG file. So it’s not a large amount of data that has to load when you open the media library as in the case of someone with hundreds of images. And if my laptop can handle 400 JPEGs, I’m sure yours will handle five PDFs. And even if you upload single pages at a time a one-page PDF has a much smaller file size than a 1000pixel JPEG, so I think you’re safe.

  • Unknown's avatar

    For clarification: In the original issue description, I said

    Since I’ve downloaded only images only the first two options are applicable in my case.

    The two options referred to would have been “All media types,” and “Images.” Correction: I of course uploaded them to the media library, not downloaded. I might have uploaded document files as well, had I thought of it. Instead, what I’ve normally done when I want a page, or part of a page, of text is to use a screenshot, which is an image.

    My media library has over 10,000 images, some of them very large. Google presently lists about 120 published images from my media library which are each over 2 MP in size, here:

    Songbook images files greater than 2 MP in size.

    That list is incomplete, because a. some of my media gallery images are unpublished, and b. I recently used the WordPress image editor to resize a couple of dozen images or more, starting with the biggest ones. This did not result in any significant decrease in my storage space used, which was a little surprising because some of the images were resized from greater than 6 MP to between .3 and .5 MP each. A warning by kokkieh may explain why my storage space seemed unaffected despite large decreases in the size of perhaps 30 images, using the WP image editor.

    Resizing them in the image editor does not reduce file size as it still keeps a hidden copy of the original image so you can undo changes if desired.

  • Unknown's avatar

    I may have overestimated the number of images I’ve resized. Each one I’ve done has been time consuming because I typically use an image multiple times, on different posts and pages, and used to do so inefficiently. For years I was pretty careless about accumulating multiple versions of a single image in my library. I might retitle an image in my private files, whether edited or not, and then upload it again without removing the original instance which was uploaded to a different page. Only fairly recently did I begin to use the media library to search for an image on my site that I wanted to use again. I don’t remember if this was difficult to do before, or I was just unaware of it.

  • Unknown's avatar

    @ kokkieh,

    I think I will start another thread on the stripping of text and code from YouTube, WordPad, and NotePad into the visual editor. I just rechecked the issue with YouTube code and text from an editor (WordPad), and there was no change on the stripping I reported on September 23 on page 2 of the forum thread Removing the scrollbar from the post editor one of the worst “improvements” yet.

    No change, I might add, despite the assurance of happy staff member druesome, some 29 hours ago on page 4 of the same thread, that this is one of several issues reported since the great “improvements” of 22 September went into effect:

    Copying and pasting issues in the Visual Editor were also resolved. Please test and drop us a report.

    No, they weren’t.

  • @musicdoc1

    This thread has been tagged for staff. I forgot earlier but it seems someone else caught that and tagged it. Best is to wait here for them to reply. Keep in mind support requests are handled according to the timestamps and each new reply moves this thread back in the queue, so just be patient for staff to respond.

  • Unknown's avatar

    @kokkieh
    T’was I who tagged it.

  • @timethief
    You were my first guess :)

  • Unknown's avatar

    Meant to say “…on the stripping of text and code from YouTube, WordPad, and NotePad pasted into the visual editor.”

  • Unknown's avatar
  • Unknown's avatar

    Gracious,
    Another correction: Regarding the pasting issue among the fixes reported by druesome, I said

    …that this is one of several issues reported since the great “improvements” of 22 September…

    where I meant to say,

    “that this is one of several issues reported since the great “improvements” of 22 September that had been fixed…”

  • Unknown's avatar

    @kokkieh,

    This thread has been tagged for staff. I forgot earlier but it seems someone else caught that and tagged it. Best is to wait here for them to reply.

    Okay. But, thanks to your pointing out of the list option, the issue is pretty well resolved for me. I expect others might encounter the same issue. Is that grid view a new feature, or did I just hit it accidentally?

  • Unknown's avatar

    Afraid I have a bad habit of going off topic.

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