Visitor count summery is off

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  auxclass · Member · Oct 17, 2013 at 7:46 pm

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  On the new stats page – when the show stats by week is selected the far left bar is way messed up – Week 12, 1 visitor 1303 page views – see the screen shot – the left bar has some other problems but one problem per Post

  

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 18, 2013 at 12:33 pm

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  Hi, thanks for reporting that! I’m seeing the same things on the stats page for several other blogs, so it definitely looks like a glitch. I’ve reported it to our team to take a look.

  What were the other problems you saw with that left bar? I can check to see if we can fix them up at the same time.

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  rachelmcr · Member · Oct 18, 2013 at 3:13 pm

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  This issue should be fixed now. Let me know if there’s anything else we should take a look at! :)

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  auxclass · Member · Oct 18, 2013 at 3:47 pm

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  Thanks Rachel

  I will go ahead and cover the other things I noticed about the Stats with the supporting screen shots just in case

  First shot
  Mar 2011 shows 214 PV on graph with actual 2670 at 7:30 pm – PDT
  Note the 32 Graph bars showning

  

  Second Shot
  April 2011 shows 3,300 Graph with 3,300 actual at 8:16 am PDT
  Note the 31 Graph bars showing

  

  An observation about the number of Graph bars showing

  30 Days
  31 Weeks
  31 Months (OK)

  32 Months – when shown – not so OK

  I can’t check the “feature” until tonight – Because the count “feature” seems to be time dependent – left bar count for Weeks (I think the weeks were off also) & Months stop working at about 0000 GMT / UTC but start showing the correct counts at 0000 local (Pacific Daylight time)

  So I will take a look later today, also warn the developers that there seemed to be a time sensitive part of it, since they said “fixed” with no details I will need to wait to double check – since to get the correct look all then needed to do was wait until this morning when the count would automatically revert to normal anyway –

  Sorry for the two step process but I wanted to have the supporting screen shots and such all lined up, when I did software I always liked more info even the odd strange things nobody else seemed to care about :) made my life easier

  thanks for the quick fix –

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  auxclass · Member · Oct 19, 2013 at 12:16 am

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  Jackie

  Still a few undocumented “features” – Week 11, 2013 – 300 Page Views – 1 Visitor – 32 Months displayed

  Oct 18, 5:03 PM – Pacific Daylight time – 0103 GMT / UTC

  

  Good luck to the team

  thanks

  Remember – there are no bug, only undocumented features

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  rachelmcr · Member · Oct 21, 2013 at 8:34 am

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  Thanks for the detailed reports and screenshots! That’s an interesting “feature,” indeed. :) I asked our team to look into this.

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  auxclass · Member · Oct 21, 2013 at 2:39 pm

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  You be welcome

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  auxclass · Member · Nov 9, 2013 at 3:33 am

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  Hi rachelmcr

  How is the team doing on this? I still see the left bar with funny numbers after midnight UTC and returning to normal after midnight local time –

  If I keep this up, I best maybe not show up at one of the meetup things for my safety :)

  Thanks

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  rachelmcr · Member · Dec 20, 2013 at 11:31 am

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  So sorry, I missed your last message in this thread! Our team hasn’t been able to reproduce the time-dependent part of this bug yet, but I’m following up with them to see if there’s any additional details that might help them track it down. :)

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  auxclass · Member · Dec 20, 2013 at 4:53 pm

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  I was looking at the short count left bar last night and was wondering how the team was doing or if they had given up :)

  I used to do industrial software acceptance testing, entire companies lived in terror of my testing – One time – a company had a half in thick test script (small system test) – four people spent a full week testing the test and triple checking EVERYTHING – took me less than a half hour to break the system (and I was still in the test script) – handed the test script back to their team and told them to call me when they had something worth testing – in the end had a nice system that ran well

  Good luck to your team & a Happy Holiday & safe and happy new year

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  timethief · Member · Dec 20, 2013 at 4:58 pm

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  @uaxclass

  I used to do industrial software acceptance testing, entire companies lived in terror of my testing

  I do contracted work and I can’t discuss what I do but … that made me SNORT and LOL :D

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  rachelmcr · Member · Feb 7, 2014 at 5:32 pm

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  @auxclass – We think we found the bug (finally!) that caused that time-dependent issue in your stats. :) When you get a chance, can you take a look and see if it’s fixed for you?

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  auxclass · Member · Feb 7, 2014 at 10:56 pm

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  As noted it is time dependent so not yet the witching hour :)

  Yes I will look later today after the witching hour

  thanks

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  auxclass · Member · Feb 8, 2014 at 4:11 am

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  Close but no cigar as they used to say. The weeks look correct but Aug 2011 is the left bar @71 views, The actual count is 2,755 page views.

  So you are half way there :)