Visitor on a Mac can’t play audio files

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  eloheim · Member · Feb 24, 2007 at 10:30 pm

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  I just received a comment from a visitor that said he can’t play the audio files on his Mac. I am using the new audio player and hosting the files here at WP. Can someone with a Mac check this for me please?
  http://eloheim.wordpress.com/2007/02/20/eloheimjudgement021407/
  Thank you!

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  mark · Member · Feb 24, 2007 at 10:31 pm

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  Works for me on a Mini.
  What exactly does he see? What is he clicking?

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  eloheim · Member · Feb 24, 2007 at 10:35 pm

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  I just sent an email to him to find out. Thanks for the quick reply!

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  reneodeay2 · Member · Feb 25, 2007 at 12:26 am

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  Works on my powerbook Mac OSX 1.3.9 with Safari

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  phoenixpcd · Member · Feb 25, 2007 at 8:08 am

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  Works fine on my iMac

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  drmike · Member · Feb 25, 2007 at 5:09 pm

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  Nice catch though on the work around, by the way. :)

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  knoizki · Member · Feb 25, 2007 at 7:13 pm

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  works on my MacBook.

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  eloheim · Member · Feb 25, 2007 at 7:38 pm

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  Thanks everyone for checking. Here is what he says”I click on the arrow to the right of the little speaker icon and the arrow stretchs itself out to the right for about 2 1/2 inches and just above it says, “error opening file.”

  I have replied to him to find out which specific file is giving him trouble and haven’t heard back. It could be that one of the files isn’t playing correctly and he just assumed that it was a Mac issue. Since 4 Mac folks can play it, I think it is some other issue.

  Drmike-If you were talking to me about the work around, thanks! When I upload the audio to be hosted at WP I let it stay as the link that the upload creates. Then, I copy the http://uploaded file name and put that into the format for the built in player. This results in two ways to play the audio file, with the WP player and as a link that will open the visitor’s default media player.

  I figured that when the feedblitz feed goes out, it might be easier for people to play it right out of the feed rather than having to go to my blog to play it.