Visitor white screen of death

  • Unknown's avatar
    kypnormand · Member ·

    When anyone visits my wordpress site, they get just a blank white screen.
    This is not the typical WSOD that I have ready about and here is why.

    When someone visits the site (landing page) its just a white screen until the visitor clicks on their browser’s refresh button. Once that is done, everything is displayed correctly. I am not using any caching plugins. That was my first thought, so I deleted the caching plugin.

    If anyone can help me out with this I would appreciate it for sure!

  • Unknown's avatar
    ratneshsonar · Member ·

    It looks like your site is using a self-hosted version of WordPress which is available on WordPress.org.

    Just for your Information, this forum is dedicated to sites built using WordPress.com, and We’re only able to provide support for WordPress websites that are hosted on WordPress.com.

    For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    You can read more about the difference between WordPress.com and WordPress.org here:

    WordPress.com vs. WordPress.org

  • Unknown's avatar
    abcanimalsalvationgroup · Member ·

    Hi on my webpage when i go to visit my page as a visitor and NOT the admin. When i click on my page links the screen goes white on all my pages and im not able to view or do anything?
    Can you help me with this please
    Thanks
    Ash

    p.s my webpage is – abcanimalsalvationgroup.wordpress.com

  • The topic ‘Visitor white screen of death’ is closed to new replies.