Visual editor icons
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My visual editor icons have disappeared leaving just a blank square for each icon. When I try to activate any one of them after highlighting text there is no response. I now have to edit text in text mode which is very time consuming. Please help!
The blog I need help with is: (visible only to logged in users)
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Hi Chris,
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
Visual editor icons still not loading on Edit Page
I’m using Safari 4.1.3. which is the most advanced for my old Mac and regularly clear cache and cookies. WordPress was fine until yesterday. I’m at a loss what to do next. -
So am I. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.
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Please try logging out and logging back in, as that may help.
If not, unfortunately WordPress.com (and other websites) may not continue to work in older versions of Safari due to the browser not recognizing javascript and other code.
I did have another user struggling with an older computer, and found a possible solution for her. Apparently some folks have modified the open source code that runs Firefox so that it will work on older browsers. You can see my response here: https://en.forums.wordpress.com/topic/cannot-upload-photos-2?replies=11#post-1725177
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