Visual editor present, tools not present, word count always '0', text invisible

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  olivermeredithcox · Member · Dec 8, 2011 at 5:01 pm

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  Hi there,

  Please could I have some help with a problem I have. The visual editor is present, but there is no cursor, and text is not visible when I type or paste and the word count is 0; the text is there however, and can be found my highlighting. The html editor works fine. I have checked in my settings and I can turn the visual editor on and off perfectly, it’s just that this is what it’s like when it’s on!

  Thank you very much,

  Oliver

  The blog I need help with is: (visible only to logged in users)

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  olivermeredithcox · Member · Dec 8, 2011 at 5:02 pm

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  my = by

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  timethief · Member · Dec 8, 2011 at 5:07 pm

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  What is the URL for the blog you are having issues with?

  How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

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  olivermeredithcox · Member · Dec 8, 2011 at 5:13 pm

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  http://olivermeredithcox.wordpress.com

  Thanks for your reply. I’m connecting via DSL as far as I know; again, as far as I know I am not using a proxy, sorry to sound like such a novice.

  How should I check for such problems?

  I write for another WP blog, for which the visual editor works fine, it’s not my blog though, does this help?

  Thanks,

  Oli

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  raincoaster · Member · Dec 8, 2011 at 5:22 pm

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  What browser and version are you using?

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  olivermeredithcox · Member · Dec 8, 2011 at 6:07 pm

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  Latest firefox,

  Oli

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  timethief · Member · Dec 8, 2011 at 6:09 pm

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  I think you will have to contact Staff for help with this http://en.support.wordpress.com/contact/

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  olivermeredithcox · Member · Dec 8, 2011 at 7:33 pm

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  Thanks very much for your help.

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  timethief · Member · Dec 8, 2011 at 7:51 pm

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  I’m sorry I couldn’t help your resolve this. :(

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  olivermeredithcox · Member · Dec 8, 2011 at 8:24 pm

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  No worries, thanks for the prompt reply, just hope I can get help form the staff otherwise it’s html for me!