Visual product description does not work and cannot add product photos

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  everything4wd · Member · Feb 22, 2023 at 6:39 am

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  The ‘add new’ section under ‘products’ is not working properly anymore all of a sudden. For some reason I cannot copy and paste any words into the ‘visual’ ‘product description’ section, only the ‘text’ ‘product description section’. Even if I type or copy and paste something into the ‘text’ ‘product description’ section it does not show up in the ‘visual’ ‘product description’ section. I can copy and paste text anywhere else under the ‘product data’ and ‘product short description’ sections.
  
  Also I cannot add any images to both the ‘product image’ and ‘product gallery’. If I click ‘set product image’ under the ‘product image’ section nothing happens. If I click ‘add product gallery images’ under the ‘product gallery’ section nothing happens.

  This all started today, before that I had no issues adding products. I’ve been looking around online for hours now but haven’t found anything. If someone can offer any help or suggestions it would be much appreciated!

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 22, 2023 at 9:43 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!