Voterga.org Domain Mapping Error

  • Unknown's avatar
    garlandf · Member ·

    WordPress is displaying a domain mapping error when I try to access my voterga.org web site. I can still log into the site as normal. Who do I call? Why is there no WordPress technical or billing support? How would I ever figure out what is wrong and fix it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    joyinco · Member ·

    Hi garlandf,

    You have come to the right place! I am able to see your site with no errors. However, I have tagged this thread for a staff member to take a look at your issue.

    In the future, if you need support, the first place to look is https://en.support.wordpress.com/.

    If you don’t find the answer to your question, you can search this forum or post a question here as you have done.

  • Unknown's avatar
    timethief · Member ·

    @garlandf
    Staff will need to know exactly what the error message is when you try to access https://voterga.org. I do not witness anything unusual when I access that site. Please post the error message you receive here.

  • fstat · Staff ·

    Hi there,

    Your domain voterga.org is mapped correctly on WordPress.com and is loading fine on my end. The error you’re getting is because you have just mapped your domain here and It can take up to 72 hours for your domain name servers (DNS) to update fully.
    Clearing your browser’s cache may help speed things up on your end. Here’s how to do it:

    Browser Issues

    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

  • dcoleonline · Staff ·

    @garlandf,

    Also, since the WordPress.com Premium plan is active on the site you’re asking about, you can have the site owner (the user who purchased the plan) reach out to us for email or chat based support at https://wordpress.com/contact.

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