Waiting for answer: renew domain

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  paladewalsh · Member · Jul 24, 2021 at 9:10 am

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  Hi there,

  I’m writing because our website, À pala de Walsh, is down for a week. We missed the email regarding the renewal – it was surrounded by junk mail and we didn’t notice… – and meanwhile the website, your assistant said, is in a redemption period.

  That assistant told us that he would send a link so that we could pay the fee.

  We’re waiting until then to recover our domain and nine years of work back.

  We are here to ask you for urgent help to, please, let us recover our domain.

  Thank you.

  Site: http://www.apaladewalsh.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Jul 24, 2021 at 2:30 pm

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  Hi there:

  You already have an open support request from WordPress.com support about this and they’ve already sent you the payment link to get your domain recovered.

  The reply was sent approximately an hour ago with the subject line Re: Your WordPress.com domain apaladewalsh.com is due for renewal

  This email was sent to the email address on file for your account. If you don’t see it in your inbox, search for that subject line and you should be able to find it.

  Since Support is already helping you via email, please direct your correspondence to that email.

  Thanks!

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  paladewalsh · Member · Jul 24, 2021 at 5:32 pm

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  Thank you very much. We’re already in contact.

  Thanks!