waiting for my content to be imported

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  gabsartich · Member · Dec 30, 2012 at 2:57 pm

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  just had an selfhosting blog and changed to wordpress.com. of course I wanted to import all my old content and clicked the import button. it says: we are working on your data. If you don’t hear back after 24 hours please contact support.

  so this is 3 days ago and I haven’t heard back but would love have my data. what to do now?

  thanks in advance
  gabs

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 30, 2012 at 6:58 pm

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  This thread is tagged for Staff assistance. Please subscribe so you are notified when that happens.

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  gabsartich · Member · Dec 30, 2012 at 8:40 pm

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  thank you!

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  timethief · Member · Dec 30, 2012 at 8:44 pm

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  You’re welcome.

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  zandyring · Staff · Jan 2, 2013 at 4:56 pm

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  Hi there,

  Did you create an XML file to export? Could you try that process one more time with a fresh export of the XML file? I saw that there was a bad request in the first file, so it may help if you do that fresh export. If that doesn’t work for you, we can go to the next steps.

  Cheers!

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  gabsartich · Member · Jan 3, 2013 at 4:25 pm

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  Of course I did create an xml file.

  I did it again now!

  Hope this will work.
  Thanks in advance!

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  zandyring · Staff · Jan 4, 2013 at 4:14 pm

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  Hi there,

  I just checked your account, and it looked like the import failed again. I’m going to transfer this to a private support ticket so you can email me the XML file to try. I’ll close this thread and we’ll finish up there. Watch your email!