Want a refund

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  gpalit01075051 · Member · Jun 19, 2021 at 5:44 pm

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  I want a refund

  I don’t have a site linked to this WordPress.com account

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  csabarakasz · Staff · Jun 19, 2021 at 6:23 pm

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  Hi there,

  I saw that the account you are using to post here is only a couple hours old, so I am assuming you are referring to a different account?

  To request a refund, you need to be logged into the WordPress.com account that owns the upgrade. Once you are, you can submit that request here:

  https://wordpress.com/help/contact

  If you don’t know what account made the purchase, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  I hope that helps!