Want a refund for a renewal charge
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Hello, I was charged over 100 dollars for a renewal charge, but I don’t even use WordPress anymore and am struggling financially right now. So, I would like to cancel my plan and receive a full refund.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi! The account you’re posting from (username:
makainelson) doesn’t appear to have any current charges/renewals associated with it. It sounds like you may have a second WordPress.com account where the charge is managed from?- If you know what account that is, you can log out of this account here:
https://wordpress.com/me/account - And then log in on your other account here:
https://wordpress.com/log-in - When you’re logged in, you’d be managing the cancellation/refund from here:
https://wordpress.com/me/purchases
We do also have a guide for refunds:
https://wordpress.com/support/refunds/If you don’t know what account the charge is associated with, please visit the page below and insert your charge details into the form so you can get more information to help refund it:
https://wpchrg.wordpress.com - If you know what account that is, you can log out of this account here:
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