Want access to page
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I had a paid domain with blue host. The domain expired, but is linked to WordPress. I’d like to create a WordPress site using the information I already compiled there. Is there a way to do this?
The blog I need help with is: (visible only to logged in users)
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Hey there,
Many thanks for reaching out.
To check, are you looking to regain access to: rascalapiary.com? If yes, this would need to be restored with Bluehosts. Once restored, this can be transferred over to WordPress.com.
Bluehost deals with self-hosted WordPress, which is different to WordPress.com.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.
Lastly, also to check – are you looking to build a brand new site, but using the same domain? If yes, can you tell me more about the site you’re looking to build? I’m sure I can point you in the right direction.
Many thanks and looking forward to hearing more!
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