Want account canceled & refund

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  tiadubois1122 · Member · Jul 21, 2021 at 5:07 pm

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  Hello. I have set up an account with email address (email visible only to moderators and staff). please cancel the account and issue a refund. I can be reached at [redacted]

  I don’t have a site linked to this WordPress.com account

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  staff-doublebassd · Staff · Jul 21, 2021 at 6:43 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  tiadubois1122 · Member · Jul 23, 2021 at 2:13 pm

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  Hello….the correct e-mail address that was used for the upgrade is (email visible only to moderators and staff) and the username is nashatiadubois…if you could cancel this for me and issue a refund, I’d appreciate it.

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  helper-heroponriki · Member · Jul 23, 2021 at 2:41 pm

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  You need to be logged into the account that owns the upgrade and post a reply to this thread in order for us to help

  Log out of your tiadubois1122 account and log back in as the account owner, then reply to this thread and we’ll be able to help you.

  Let us know if you have any questions.