Want refund
-
I tried to cancel the domain but the purchase button not reflecting any information. I paid for the domain today and I want to cancel it today but not letting me to do so. I want refund but not getting an option, please help.
The blog I need help with is: (visible only to logged in users)
-
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and cancel any upgrade.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours and is clearly stated here. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the exact same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel domain mapping and request a refund from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Be aware that I typed modlook into the sidebar tags on this thread for a Staff follow-up.
As you purchased the domain through wordpress.COM Staff need to know if you want to use the domain URL on another site or not.
Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
You appear to have been able to cancel this upgrade today and a refund was processed. Let us know if you need any further assistance with this!
- The topic ‘Want refund’ is closed to new replies.
WordPress.com Forums 