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Forums / Want to access an old WordPress.com blog but…

Want to access an old WordPress.com blog but…

  • Unknown's avatar
    robinmcaldwell · Member · Feb 15, 2016 at 9:38 am
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    I do not remember the email address, and think the one I used is one of the many I’ve since stopped using. Generally save passwords and users in Google Chrome but the laptop crashed as in dead as a door knob and for some reason Chrome didn’t save all of my passwords. Your authentication process doesn’t work for me at all. I don’t have all of those I.D.s you request. I can prove I’m the owner by telling you what’s in the unpublished queue. This is frustrating. Ugh. Please help. I see where one of your staff was able to help someone with a similar problem. His name is Darnell Dibbles.

    the blog address is http://luxeredux.wordpress.com
    Thank you

  • Unknown's avatar
    stefmattana · Staff · Feb 15, 2016 at 2:45 pm
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    Hi Robin,

    Have you tried to retrieve your data by using the Account Recovery Page?
    https://wordpress.com/wp-login.php?action=recovery

  • Unknown's avatar
    robinmcaldwell · Member · Feb 15, 2016 at 8:14 pm
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    I have and mentioned so above. This is absolutely frustrating but they have helped someone who had the same problem so I’m hoping they can do the same for me.

  • Unknown's avatar
    stefmattana · Staff · Feb 15, 2016 at 8:55 pm
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    @robinmcaldwell, I’ve tagged for this thread to Staff attention, so they know that you need assistance.

    Staff is backlogged and works through threads as best as they can.
    The best thing to do is be patient, and know that they’ll take care of you as soon as they are able :)

  • Unknown's avatar
    robinmcaldwell · Member · Feb 15, 2016 at 9:06 pm
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    You’re a love @stefaniamattana Thank you!

  • Unknown's avatar
    siobhyb · Member · Feb 16, 2016 at 7:38 pm
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    Hi @robinmcaldwell!

    I’m not seeing any emails for you in our system. Please fill out all of the information that you have available in our account recovery form, including the best email for us to contact you at:

    https://wordpress.com/wp-login.php?action=recovery

    Once the above form has been submitted, an email will be created in our system and a member of staff will get back to you as soon as possible. It’s better to keep the conversation over email due to the sensitive information required for account recovery.

    Thanks.

  • Unknown's avatar
    robinmcaldwell · Member · Feb 16, 2016 at 11:19 pm
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    I can’t fill it out. I have no idea which email I used. And I’m pretty certain there was no authentication like this in 2009. Here are all of the possible email addresses: (email visible only to moderators and staff) or (email visible only to moderators and staff) or (email visible only to moderators and staff) (No longer in use or existence) or (email visible only to moderators and staff) (No longer in use or existence). This is what is pissing me off: It’s my content. It’s my freaking blog. http://luxeredux.wordpress.com and I feel like a victim who has lost all power. I’m upset.

  • Unknown's avatar
    siobhyb · Member · Feb 17, 2016 at 7:48 am
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    Hi there.

    I have emailed the address on file for the WordPress.com account you’re writing from to ask for the further information. Can you please reply to that email? Due to the private information involved, we’re not able to assist with account recovery on our public forums.

  • The topic ‘Want to access an old WordPress.com blog but…’ is closed to new replies.

Tags

  • Account Recovery
  • darnell dibbles
  • no password
  • old wordpress.com blog
  • retired email

About this topic

  • In: Support
  • 3 participants
  • 7 replies
  • Last activity 10 years
  • Latest reply from robinmcaldwell

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