Want to buy Guided Transfer but ?

  • Unknown's avatar

    Why won’t WordPress allow me to buy a guided transfer? I put to in the shopping cart, and then hit the purchase button. But I get this message : “This blog already has some of these upgrades. Did you mean to renew your subscriptions?” I have a custom domain name (meatandpotatoesoflife.com) plus my original WordPress.com site name (middleagemuse.wordpress.com.) I want to migrate my blog to WordPress.org. Please help?!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Tried again today, and the Store still will not accept my payment, giving the same message about my blog already having “some of these upgrades.” I have never had a guided transfer, so I am not sure what that is about. Please help, because I am up against a deadline to get my blog transferred. Thanks!

  • Unknown's avatar

    Hi there!

    It looks like you currently have some custom fonts enabled on your blog. If you disable them, the purchase should go through successfully. You can disable them by navigating to Appearance -> Customize and clicking “X” next to the fonts as shown here:

    Screen Shot 2014 03 26 at 9 17 18 AM

    Let me know if that works!

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