Want to cancel account

• 

  zellycatzz · Member · Feb 5, 2014 at 3:28 am

  • Copy link
  • Add topic to favorites

  Hi, I accidentally mispelled my domain name, could I cancel and get a refund? I only just now created it, so I’m within my 48 hour period.

  Thanks!

  Zlema

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Feb 5, 2014 at 3:04 pm

  • Copy link

  Hi Zlema,

  I see that you were able to cancel/refund the domain! Please note that it may take up to a week for the refund to show up in your bank account. You can purchase the correct domain here by going to Store > My Domains in your Dashboard like you did the first time around!

  Feel free to reach out if you have any questions!

• 

  zellycatzz · Member · Feb 5, 2014 at 4:31 pm

  • Copy link

  What’s the address for the store? I’m not finding it.

• 

  gracejiyoung · Member · Feb 5, 2014 at 5:11 pm

  • Copy link

  Here you go:

  Premium Upgrades [Redirects to Plans]

• 

  zellycatzz · Member · Feb 5, 2014 at 5:32 pm

  • Copy link

  Ok, this is officially a huge Catch-22. I went into the Store, then the Dashboard, then My Upgrades and there is no direct way to cancel. If there is, is there a URL for that cancellation form?

  Thanks.

• 

  gracejiyoung · Member · Feb 5, 2014 at 5:50 pm

  • Copy link

  Hi there,

  As I mentioned before your domain was already canceled and refunded. Are you trying to cancel something else? You have no upgrades at this moment.

  You can purchase a new upgrade by going to Store in your Dashboard.

• 

  zellycatzz · Member · Feb 5, 2014 at 6:14 pm

  • Copy link

  Thanks, I didn’t get that from the first entry. I’ll wait ’til the refund comes through, then I’ll purchase the correct domain name.

  Thanks!

• 

  gracejiyoung · Member · Feb 6, 2014 at 10:48 am

  • Copy link

  You’re welcome.