Want to cancel domain, purchases page is blank

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  jonezer · Member · Mar 9, 2018 at 2:31 pm

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  Hi,

  I registered a domain through you guys at oldschoolleatherart.com at the email address (email visible only to moderators and staff). I just got an email saying it will update on April 8th.

  I want to cancel this renewal. I followed your link to my purchases section, and the section is empty on my account. Oldschoolleatherart.com is not shown there.

  Can you please help me cancel this url before it’s renewed again in April?

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Mar 9, 2018 at 7:15 pm

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  https://oldschoolleatherart.com/ seems to be linked with oldschoolleatherjessie username. You are logged in as jonezer.

  Can you try to log in as oldschoolleatherjessie to manage the purchase related to your domain name?

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  kokkieh · Staff · Mar 11, 2018 at 10:27 am

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  Hi there,

  Please reply here as the oldschoolleatherjessie username if you want us to cancel the renewal for you. Else you can cancel it yourself from the Purchases page if you log in as that username:

  https://wordpress.com/me/purchases/