Want to cancel (ONLY) the Premium Upgrade

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  cbailey372 · Member · Sep 25, 2014 at 4:38 pm

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  I have been hosting my site (firstbaptisthudson.com, including domain mapping) with you for some time.

  I “thought” I might benefit from upgrading to Premium (for $79) which I did last night. Turns out I don’t need it after-all, so I’d like a refund.

  It seems I’m only being given 2 options on the “My Upgrades” page, when I try to cancel:
  – Cancel the bundle, and keep domain mapping (refund is only $66)
  – Cancel the bundle and the domain (refund of $79)

  I want to cancel Premium and receive a refund of $79, but keep the domain mapping, which I already had prior to this upgrade to premium. That option isn’t being presented to me.

  If we need to talk I can be reached at 603-491-7948.

  Thanks very much!

  Craig

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Sep 25, 2014 at 8:00 pm

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  Hiya Craig,

  I have canceled the Premium upgrade from your account, but retained domain mapping of firstbaptisthudson.com to bchudsonnh.wordpress.com.

  I’ve refunded you $79. It can take about a week for the refund to appear in your account, but you should be all set now.

  I hope this helps! Take care.

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  cbailey372 · Member · Sep 25, 2014 at 8:28 pm

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  Thanks VERY much!

  Have a great day!

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  thatrobyn · Member · Sep 26, 2014 at 12:22 am

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  Craig, It’s my pleasure! Wishing you the best :)