want to cancel wordpress site

  • Unknown's avatar
    ddkoonce · Member ·

    Hi, I am no longer on the board of my local community theatre and not doing their web site any longer. The board has elected to host their site elsewhere, but we’re having difficulty with the DNS transfer. Do I need to make this account vanish to make that happen?

  • Unknown's avatar
    timethief · Member ·

    You failed to provide any relevant information for us to work with. Please do so now.

    1. What is the domain URL?
    2. What is the underlying .wordpress.COM URL?
    3. Exactly which username account registered the underlying .wordpress.COM URL and purchased the upgrade for it?

    we’re having difficulty with the DNS transfer

    Where are you transferring to?

    When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

    How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • staff-ozmodiar · Staff ·

    If you can provide a bit more information, I will be happy to look into this for you.

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