Want to change dns but cannot access account

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  eatsbyteks · Member · Jul 6, 2025 at 1:17 pm

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  I want to change my domain name current nameservers to this nameservers
  ns1.dns-parking.com ns2.dns-parking.com
  I cannot access my domain eatsbyteks.com on my account

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Jul 6, 2025 at 2:30 pm

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  According to https://who.is/whois/eatsbyteks.com your domain is in redemption. You no longer have access to your domain over here as it expired and was removed from wordpress.com on June 30th – https://completedns.com/dns-history/.

  You must wait untill a Staff memeber is available.

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  staartmees · Member · Jul 6, 2025 at 2:31 pm

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  Also note ns1.dns-parking.com and ns2.dns-parking.com are the nameservers typically associated with Hostinger.

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  kaichicha · Member · Jul 6, 2025 at 3:32 pm

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  Hi @eatsbyteks,

  I’ve checked the domain eatsbyteks.com, and it has expired and is currently in the redemption period. To update the name servers, the domain must first be restored from this state.

  Please check your Purchases page to see if you have the option to redeem the domain. If available, you’ll see a “Renew Now” button, which will automatically add the $80 redemption fee to your cart. This fee is required in addition to the standard renewal cost, and the domain cannot be renewed without it.

  If you don’t see the option to redeem the domain yourself, it may have already been removed from your account. In that case, please let us know, and we’ll be happy to assist by sending you a payment link to recover the domain.
  
  Let me know if you have any questions or require further assistance.

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  eatsbyteks · Member · Jul 7, 2025 at 11:28 am

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  yes the dns is for hostiger, I removed the domain from WordPress in order to register it to hostinger and for it to be able to be used there I needed to change the dns from WordPress which I couldn’t do that as there was no site with that domain on my account

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  staartmees · Member · Jul 7, 2025 at 12:54 pm

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  Deleting a domain to register it elsewhere is the baddest thing to do. Chances are high you looser it forever certainly as it is already in redemption. Follow the advice Staff gave you above

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  eatsbyteks · Member · Jul 7, 2025 at 1:03 pm

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  there is no a redeem/renew button, it’s just an upgrade button

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  elcristofue · Member · Jul 7, 2025 at 1:56 pm

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  Hello, @eatsbyteks!

  I’ll be reaching out to you via email shortly so we can continue helping you from there.