Want to change my name server, but I keep being told to register!

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  flynstar · Member · Oct 2, 2015 at 4:59 pm

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  Hello,

  I would like to point my domain to TSOhost, however wordpress wont let me leave

  It keeps telling me this:
  ‘You must verify your email address through the ICANN verification email before you are able to update the name servers for your domain’

  However I have clicked the link and verified my email address many times!

  The blog I need help with is: (visible only to logged in users)

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  arafatbs · Member · Oct 2, 2015 at 5:11 pm

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  Hi,

  The verification status may take a little more time to be reflected. If the problem persists, you can get a staff’s help by adding a “modlook” tag to this post.

  Best of luck.

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  flynstar · Member · Oct 2, 2015 at 5:17 pm

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  Hi arafatbs,

  Thank you for your help! I will do that if it takes much longer – it’s already been verified for a day

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  supernovia · Staff · Oct 3, 2015 at 12:49 am

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  Hi flynstar, I can see you’ve completed your ICANN verification.

  If it’s still giving you trouble, will you give us the nameservers you’re trying to use? We’ll test from our end.

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  flynstar · Member · Oct 5, 2015 at 6:15 pm

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  Hi Velda,

  The verification now seems to work and I’ve been able to point my domain away. But thank you for your offer to help

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  supernovia · Staff · Oct 6, 2015 at 8:41 pm

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  Okay, I’ll go ahead and mark this as resolved. Best wishes :)