Want to check billing details

  • Unknown's avatar
    aionofiris · Member ·

    I didn’t know my AutoRenew was enabled. When WordPress deducted the yearly premium from my credit card, I had no idea where the 99$ had gone. So I cancelled the fee. Once I realized it was WordPress which had withdrawn the 99$ I renewed the subscription (which included a fine too). However, my credit card company reported that the money from the first transaction (the one that was cancelled) was never returned to my account. Now I need to confirm if the money from the first transaction is still with WordPress. I have the transaction ID. Bottom line : I may have been overbilled. How do I get help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pmciano · Member ·

    @aionofiris

    This issue is being addressed via another support request:

    https://en.forums.wordpress.com/topic/i-may-have-been-billed-twice-for-the-blog

    Please direct further correspondence there.

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