want to close my account

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  robinchocolatemercury47069 · Member · Mar 13, 2023 at 8:15 am

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  Hi! I just received a charge from Kismet and I do not even have a hold of this domain anymore.
  Don’t even know what the account name is. Definitely not me.

  I tried closing the account but it says I have an ongoing subscription.
  Can you please assist deleting everything linked to this email?

  Please contact me back.

  Thanks,

  Florencia

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to moderators and staff)

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  ssingh2005sb · Member · Mar 13, 2023 at 8:18 am

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  Hello!

  It seems like your site is not hosted with WordPress.com but with an open-source WordPress.org. You can seek help from the WordPress.org forum here: https://wordpress.org/support/forums/.

  You can learn about the difference between WordPress.com and WordPress.org here: https://wordpress.com/support/com-vs-org/.

  Let me know if you have any further questions!

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  staff-doublebassd · Staff · Mar 13, 2023 at 1:16 pm

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  Hi there,

  You have an Akismet subscription that is still active which is preventing you from closing your account. I have canceled that subscription, so you should be able to close your account.

  Let us know if you have any other questions.

  Thanks!