Want to create a website (not a blog) with an existing domain that I own
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Is there a customer support number?
The blog I need help with is: (visible only to logged in users)
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I’d like to better understand what you’re asking. Do you have the domain hosted with WordPress already? Are you needing help with setting up the domain or with setting up the website?
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Refer to http://en.support.wordpress.com/help-support-options/
As support my office indicated, if you have questions to ask speak up here please as there is no phone support. This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Emailing support means it takes longer to get an answer than posting to the support forums does.
Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.
We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.
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Want to create a website (not a blog) …
A blog is a website. This is all semantics and blog structure.
Blogs are interactive website structures. A blog is a post based website designed for interactive communication. As the posts are frequently updated and appear on the front page of the site it’s very attractive to search engines.
What most people call a website is merely a page based site that functions as a one way noticeboard. As the structure is page based and as pages are for static content that rarely changes, and as pages do not have RSS feeds it is not as attractive to search engines as a post based blog structured site is.
Any WordPress blog can be restructured from being post based to being page based – no upgrade required. For greater clarity read > http://en.support.wordpress.com/using-wordpress-to-create-a-website/ and http://onecoolsitebloggingtips.com/2013/07/25/create-a-wordpress-website-step-by-step/
We frequently get people here who think they can design their own sites and themes. This is not possible here at WordPress.COM but it is possible if you hire a web host and set up a WordPress.ORG install.
The only themes we can use on free hosted WordPress.com blogs are found here http://wordpress.com/themes/ There is no FTP access to free hosted WordPress.com blogs for security reasons and we cannot:
upload any third party themes,
create child themes,
create our own themes,
edit templates,
create own own layouts,
or use stylesheets from other themes.http://en.support.wordpress.com/ftp-access/
http://en.support.wordpress.com/themes/adding-new-themes/There is no upgrade you can purchase that changes that.
On one hand, none of the characteristic “blog” features like categories, tags, authors, dates, etc. can be removed from a free hosted WordPress.com blog, without purchasing an annually renewable custom design upgrade and doing the required CSS editing.
http://en.support.wordpress.com/custom-design/
http://en.support.wordpress.com/custom-design/#frequently-asked-questions
http://en.support.wordpress.com/custom-design/editing-css/On the other hand, one can edit a WordPress.org theme free of charge. http://en.support.wordpress.com/com-vs-org/
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with an existing domain that I own
WordPress.com does not accept domain transfers but mapping an existing domain is possible.
Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.
Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
Mapping an existing domain costs $13. annually. In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.
See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/
Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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Hi. Thank you for the responses. Much appreciated. I know how to build websites from scratch, but would like a CMS to take advantage of templates, analytic, etc. I’m just having difficult understanding how I get there. I own a domain with no existing site. I want to have my domain point to a wordpress website (that I will design).
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WordPress.COM is a turnkey operation. For site building you need to hire a web host http://wordpress.org/hosting and set up your own WordPress.ORG software install. http://wordpress.org
WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
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