want to delete wordpress site

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  lagunaniguelpta · Member · Aug 2, 2017 at 7:07 pm

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  I would like to delete the entire wordpress site, domain name included, but keep getting the error message “You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.” I have looked at the upgrades, but cannot cancel them, or do anything with them. Can someone help?

  The blog I need help with is: (visible only to logged in users)

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  pavanraheja · Member · Aug 2, 2017 at 7:14 pm

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  Hi @lagunaniguelpta,

  You will need the staff to assist you to delete a site with upgrades, to learn more about it read here:
  https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgrades

  I have tagged the staff for you; someone should get in touch with you soon.
  Hope this helps.
  Thanks!

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  gemmacevans · Member · Aug 3, 2017 at 8:38 am

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  Hi lagunaniguelpta,

  I have removed the premium theme from your site, so you should be able to delete it now.

  Come back to me if you have any problems though.

  Thanks!

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  lagunaniguelpta · Member · Aug 3, 2017 at 6:51 pm

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  That worked great, thank you!

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  gemmacevans · Member · Aug 4, 2017 at 8:11 am

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  You’re welcome!