Want To Speak Directly Customer Server

  • Unknown's avatar

    I have been looking for how to contact Billing directly regarding double charges on my credit card for a Jetpack Blaze post, and all I can find is community support. While the email with the charge to my credit card has a link that says ‘Contact Support’, the link takes me to this support forum, and I have been searching for the last 3 days.

    Thanks, Fred.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hey there –

    Our billing team can help you investigate that further. You’ll be able to reach them by entering the charge details on https://wpchrg.wordpress.com/

    Write back to me here if that does not work.

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