Wanted premium, just registered domain, how can I fix it?
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I wanted to register for premium for $79, but accidentally just registered for a domain instead. Is there anyway I can just charge the difference? I still want to use the same domain I just want to get the full bundle of premium as well. I’m afraid if I just get a refund and then try and register for premium the domain I want will be gone. What should I do?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I see that you canceled the domain. Please note that the domain will not be available right away. If you purchased a domain and wanted Premium after, the upgrade will automatically charge you $79 instead of the total $99.
I’m not quite sure what you want at this point since the domain has been canceled. Let me know what you would like to do and I can help you!
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I’m going to upgrade to premium with the same domain, how long will it take before I can re-register the domain?
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It may take awhile (sometimes it’s a few days, and sometimes it can be up to a couple weeks). What we can do is try and un-cancel the domain. I can send in a request to un-cancel it and our registrar will try and bring it back.
If you want to do this, purchase the Premium upgrade first, and reply back. I will then submit the request for the domain.
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Thank you. I have submitted the request. I’ll let you know as soon as I hear back. It shouldn’t be more than a few days.
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Hi there,
I have great news. We were able to get back the domain and it is now active within in your account.
Cheers!
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