Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgra
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I have my domain purchased from wordpress.com http://phenomenonblog.com. Hosted it on Hostgator.com. Now My site is down. Not sure why it caused? Can anyone please help.
Thanks
The blog I need help with is: (visible only to logged in users)
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Hey there,
The nameservers of phenomenonblog.com is still pointing to WordPress.com and not Hostgator, which is why you’re receiving that message. You’ll need to log into Hostgator and update those nameservers and you should then be good to go. If you have already, it sometimes takes a bit of time for domain propagation to occur (up to 72 hours but normally only a few).
Let me know if you have any other questions. Thanks!
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Hello staff-doublebassd, Thanks for your reply. This domain name was purchased from wordpress.com. Hostgator is my Hosting provider. How can I change nameserver in wordpress.com.
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I checked and phenomenonblog.com hasn’t been hosted with WordPress.com since 3/15/16. It expired 4 months ago. Assuming the domain is still available, you’ll need to repurchase the domain. You can try to do that through Hostgator since your site is hosted there as well.
Let me know if you have any questions.
Thanks!
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Hello staff-doublebassd, Can I repurchase the domain from other provider like godaddy.com. I think I can’t http://awesomescreenshot.com/0cc5zrpt9a
OR I should repurchase the domain from wordpress.com
Thanks.
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I think our registry partner still has it. I can contact them and see if they can restore it to your account. I’ll keep you updated.
Thanks!
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Hello staff-doublebassd, It seems the site http://www.phenomenonblog.com/ is back now. Still i could not know what exactly happened & What I have to do now too prevent this in future ? Please help.
Thanks
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Hi @phenomenonevents716 the domain had expired which is what caused it to stop working. It hadn’t yet been released to be re-registered so we were able to have it added back to your account which is why it is working again now for you.
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Hello @sandymcfadden, Should I upgrade or registered again on WordPress.com for preventing this issue again?
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You have a couple choices at this point. You can continue to renew the domain on your account here at WordPress.com, which you can do at https://wordpress.com/purchases/, or you could choose to transfer the domain to a new domain registration company. For example you could transfer the registration to the same company you have your site hosted with now.
This page gives the instructions on how you can do that:
https://en.support.wordpress.com/transfer-domain-registration/
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