Warning Message

  • Unknown's avatar
    summityyc · Member ·

    Hi I got this email and I don;t know how to deal with this.

    Can you please help?

    The system detected problems with the following cPanel-provided files that the Packaging System controls:
    Packages Status Additional Information
    cpanel-php81,8.1.16,1.cp110~el7-/usr/local/cpanel/3rdparty/php/81/lib/php/.filemap Broken S.5….T.
    If you did not make these changes intentionally, execute the following command as the root user to correct them:
    /usr/local/cpanel/scripts/check_cpanel_pkgs –fix

    This notice is the result of a request from “rpmcheck”.
    The system generated this notice on Sunday, April 23, 2023 at 10:42:03 PM UTC.
    “Altered Cpanel Packages Check” notifications are currently configured to have an importance of “High”. You can change the importance or disable this type of notification in WHM’s Contact Manager at: https://host.summitkids.ca:2087/scripts2/editcontact?event=Check::CpanelPackages
    Do not reply to this automated message.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

  • The topic ‘Warning Message’ is closed to new replies.