Was I charged ?

• 

  stedpeagraphics · Member · Mar 18, 2017 at 7:46 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I was trying to register for a website and I gave my card info. Once I entered it, I realized I clicked on the wrong section (Premium). I did NOT click on ‘buy’, I click on my back arrow and now it seems I have a website when I never purchased it.

  I hope I am not being charged for something I never clicked on (buy).

  Can someone help, please!!!!

  Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 18, 2017 at 7:49 pm

  • Copy link

  Check your billing history page please https://wordpress.com/me/purchases/billing

  You can view your Billing History by clicking on your Gravatar (avatar) https://wordpress.com/me in the upper right-hand corner of your admin bar.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases
  https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  If you need Staff help type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · Mar 20, 2017 at 11:06 am

  • Copy link

  Hi there,

  You have not been charged, and we don’t even have your payment info on file. Unless you clicked the Buy Now button the payment didn’t go through.