Was I incorrectly charged for .com domain registration given PREMIUM upgrade?

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  rbmoussavi · Member · Sep 9, 2014 at 5:54 am

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  Why was I charged for domain mapping and registration when I was also charged for a premium account? The premium account says that you’re supposed to get a custom domain for free as part of upgrading to the premium account. It looks like I was billed at least an extra $18. Thank you. –Bob

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Sep 9, 2014 at 1:30 pm

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  @rbmoussavi

  I’ve refunded the superfluous $26 charge. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know.

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  rbmoussavi · Member · Sep 9, 2014 at 2:23 pm

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  Thank you very much; I appreciate the quick resolution. Best Regards.

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  pmciano · Member · Sep 9, 2014 at 6:28 pm

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  @rbmoussavi

  No problem!

  If you have any other questions regarding WordPress.com, please let us know :-)