We are having a problem with 3 D authentication pop up

  • Unknown's avatar
    retreatddg · Member ·

    We are having a problem with stripe 3D authentication pop up. The pop up never came up and system gave error with payment and we can’t process payments. What can we do?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the WooCommerce plugin, but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Pro Plan) so we’re not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce

    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

  • The topic ‘We are having a problem with 3 D authentication pop up’ is closed to new replies.