We are tryng to close this account – Receipt ID: (redacted by staff)

  • Unknown's avatar
    lenasommer12345 · Member ·

    Hi..
    We are tryng to close this account Receipt ID: (redacted by staff) Transaction ID: (redacted by staff)

    I wrote to you before, for closing. How do vi get our money back?

    Best regards Lena

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like you have already canceled the subscriptions, and a full refund has been issued from our end. You can see the refund receipt at https://wordpress.com/me/billing

    If you’d like to close your WordPress.com account, you can follow the instructions below:

    WP
    Close My Account
    in WordPress.com Support
    4 min read
    Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your AccountAlternatives to Closing an AccountCancel Purchases FirstUsernames Cannot be Re-used After ClosureRe-using an Email AddressAccount Restoration How to Close Your Account You c

    May I know what led to canceling your WordPress.com subscriptions? Do you no longer need the site, or are you moving to another platform? Feel free to let us know if there’s anything else you need and we’ll be happy to help.

  • The topic ‘We are tryng to close this account – Receipt ID: (redacted by staff)’ is closed to new replies.