We cancelled this and it still is active

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  jameson1555 · Member · Feb 4, 2024 at 1:00 am

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  We cancelled this with you guys back in December when we found it couldn’t support what we needed. We own digsanddone.com but it still is connected to this account somehow. Can you tell me how to remove digsanddone.com from wordpress?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Feb 4, 2024 at 7:44 am

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  We can’t help as that site isn’t running on the wordpress.com platform but is hosted by Wix – https://wordpress.com/site-profiler/digsanddone.com

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  jameson1555 · Member · Feb 14, 2024 at 1:50 pm

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  So why are we getting a redirect from wix to digsandone.wordpress.com with an error that says this site is closed. We haven’t created any redirects for that to happen.

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  staff-doublebassd · Staff · Feb 16, 2024 at 7:13 pm

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  Hi there,
  
  You had a domain connection subscription with us for digsanddone.com that you canceled 12 days ago (the domain was connected to the site jimbogil.wordpress.com). The domain is hosted with Wix, so I would reach out to them to check the status of the domain, as the nameservers are now pointing back to them. To also confirm, digsanddone.wordpress.com is a deleted site but it was not the site digsanddone.com was pointed to.
  
  Hope that helps.