We cant access our subdomain blogs in Syria

  • Unknown's avatar
    zaherdirkey · Member ·

    Hi, We can’t access our blogs from Syria
    is it forbids our Country IPs?

    tracert zaherdirkey.wordpress.com
    …
    6 189 ms 207 ms 177 ms 10.200.0.41
    7 194 ms 287 ms 254 ms 10.100.8.137
    8 181 ms 224 ms 220 ms 10.100.15.2
    9 253 ms 264 ms 270 ms 10.100.7.26
    10 * * * Request timed out.
    11 * * * Request timed out.

    If i used vpn using external IP (Turkey) i can access it.

    Thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I’m sorry but Volunteers are unable to help you resolve this issue. I tagged this thread with modlook in the sidebar for Staff to take notice of your issue. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    brookedot · Member ·

    HI zaherdirkey,

    WordPress.com is a believer in free speech and fights against censorship laws. We believe in giving everyone a voice. Unfortunately, some counties or Internet Service Providers (ISP) block some or all sites hosted by WordPress.com.

    WordPress.com does not block access from Syria, therefore if your site is blocked it is coming from the government or your ISP directly.

  • Unknown's avatar
    zaherdirkey · Member ·

    I don’t think so, because the “tracert” going out of our country. it is an USA IP addresses.

  • Unknown's avatar
    brookedot · Member ·

    Just to confirm, you are running a tracert using a US based IP Address? If so can you tell us more about your setup?

    If you are running the tracert from your local ISP there is a high possibility this is an ISP-Level or country level block.

    Again, WordPress.com is not blocking your site in Syria.

  • Unknown's avatar
    zaherdirkey · Member ·

    Thank you for your answer.

    I am using my local ISP, but i removed that local IP addresses from the tracert log in my post above.

    And we know that sites that blocked locally rejected immediately.
    But wordpress take long time.

    It is happened in the past with my own site when I enabled fraud protection in my registrar.

  • Unknown's avatar
    brookedot · Member ·

    Unfortunately at this point I don’t think there is anything more we can do. You can continue to use a VPN or talk to your ISP.

    As I’ve mentioned previously the block is not being made on WordPress.com’s end of things.

  • Unknown's avatar
    auxclass · Member ·

    there have been several other cases of WordPress.COM blogs have been been blocked at the country level or the ISP level – sometimes the ISP block was an error with a configuration problem – other times one or two blogs offended the powers in the country and they took the entire access to all WordPress.COM blogs down in an attempt to have WordPress.COM suspend the offending blogs (the blog was not suspended by the way – )

    The best bet would be to contact your ISP and see what they say – if it is a country block it might be at the providers that have the main backbone for your country

  • Unknown's avatar
    alisaied · Member ·

    I have the same problem:
    without VPN
    C:UsersAli>tracert -4 bttbconcepts.wordpress.com

    Tracing route to lb.wordpress.com [192.0.78.13]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 10.0.0.1
    2 35 ms 36 ms 77 ms 82.137.200.1
    3 461 ms 90 ms 39 ms 10.20.10.253
    4 56 ms 35 ms 36 ms 10.0.0.2
    5 71 ms 49 ms 39 ms 10.200.0.5
    6 46 ms 38 ms 39 ms 10.100.8.137
    7 223 ms 35 ms 34 ms 10.100.15.2
    8 258 ms 39 ms 38 ms 10.100.7.26
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.

    and nothing appear on the browser no access denied no forbidden page.

    when I use a VPN (psiphon for example) in proxy mode it’s the same tracert but my blog appears on the browser:
    C:UsersAli>tracert -4 bttbconcepts.wordpress.com

    Tracing route to lb.wordpress.com [192.0.78.13]
    over a maximum of 30 hops:

    1 1 ms 1 ms 9 ms 10.0.0.1
    2 49 ms 93 ms 38 ms 82.137.200.1
    3 39 ms 39 ms 40 ms 10.20.10.253
    4 37 ms 126 ms 37 ms 10.0.0.2
    5 46 ms 39 ms 44 ms 10.200.0.5
    6 38 ms 39 ms 36 ms 10.100.8.137
    7 37 ms 41 ms 39 ms 10.100.15.2
    8 35 ms 34 ms 36 ms 10.100.7.26
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.

    so please try to find a solution your service is blacked out to users in Syria.

  • Unknown's avatar
    brookedot · Member ·

    Hi Ali,

    I have checked with our systems team and we are not blocking your site. The block may be coming from your local Internet Provider or at the country/government level. Our systems team also pointed out that IP addresses that begin with 10 are reserved for local networks. As such, you may want to check your local network.

    If you are unable to visit your site, please post your full IP address, if you don’t wish to publish this information to the forums please send it to help@wordpress.com.

    Thanks,

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